Online Reviews Matter

Your customers are using online reviews to decide if they will visit your website or give you a call…

82% of consumers read reviews for local businesses, including 93% of people aged 35-54.

Review ratings are the biggest driver of clicks in local search engine results.

The average consumer spends 13 minutes and 45 seconds reading reviews before making a decision.

What are people reading (or not reading) about your business?
A positive online reputation builds trust, converts prospects into quality leads, and boosts local search rankings. 

Your online reviews affect your ranking in Google®’s local results.

Businesses ranking in Google’s local positions 1-3 have an average of 47 reviews, while businesses in positions 7-10 have 38 reviews.

According to experts (Moz survey), review signals make up 15% of Google local pack ranking factors.

How many reviews do you have?
Our online review system can get you lots of honest, earned, positive reviews to help boost your ranking in Google local’s results.

Most recent online reviews are most impactful.

48% of consumers only pay attention to reviews written within the past 2 weeks.

When did you get your last online review?

5 Star Engine makes it easy to send out requests on a daily basis.

Quantity of reviews matters too.

Consumers read an average of 10 online reviews before feeling able to trust a local business.

The average local business has 39 reviews on Google My Business.

How many reviews does your business have?

The best way to combat negative reviews is with positive reviews. It is okay to have a negative review every now and then, but only if you are insulated with many positive reviews.

1.) Send Review Request

Send your customer an email through a simple page we set up on your website. Just enter customer name and email address (business field is optional) – the system takes care of the rest!

2.) Customer Submits Review

Your customer clicks on the link in the email you sent and arrives at a customized landing page designed for your business. Our system even captures your clients photo if they wish to add it to their review.

 3.) Review gets published

3rd Party Websites (like Google® or Facebook®)

The customer is asked if they want to share their review on Google or Facebook, and provides links to those websites, and also copies their review for quick pasting into the other websites review forms.

Displaying reviews on your website can increase conversions by 270%. Source: (Spiegel Research Center) 

Auto-Published On Your Own Website

Testimonials can be automatically posted to your website, keeping your testimonials fresh and building trust with your site’s visitors.

Below is an example of actual testimonials from 5 Star Engine published to our website at bernadot.com.  Colors can be adjusted to match your site’s branding.